Terugbetalingsbeleid

Changed your mind?

You have 14 days after you receive your order to change your mind. You do not need to give a reason.

To return something, email info@mintarca.com with your order number within those 14 days. Then send the items back within 14 days after you told us. Items must be unused and in their original packaging.

You pay the return shipping, unless the item was faulty or we sent the wrong item.

We refund the price of the items and the standard shipping you paid within 14 days after we receive the return, using the payment method you paid with.

Arrived damaged or faulty?

Email info@mintarca.com within 14 days with your order number and we send a replacement or refund you in full. You do not need to send the damaged item back first.

Limited run colours

Limited run colours can be returned like any other item. If a colour has sold out, we refund instead of replacing.

Return address

MintArca (Semapa)
Marshalllaan 139R
3527 TD Utrecht
Netherlands